Last updated: 30 July 2026
Privacy Policy
This policy explains how Lisoft Smart Limited (“we”, “us” or “our”) handles personal information in connection with its websites, software services and Court Pilot.
1. Who we are
Lisoft Smart Limited is registered in England and Wales under company number 10407676. Our registered office is Dalton House, 60 Windsor Avenue, London, SW19 2RR. Contact: pavel@lisovin.com.
2. Information we may collect
Depending on how you use our services, we may process:
- your name, telephone number and contact details;
- messages and instructions sent through WhatsApp;
- booking preferences and service-related account information;
- technical, security and usage logs;
- communications with our support team.
3. Why we use this information
We use personal information to provide and secure our services, respond to requests, process booking instructions, communicate service updates, comply with law and improve reliability.
4. Legal bases
We process information where necessary to perform a contract or take steps at your request, comply with legal obligations, pursue legitimate interests such as service security and improvement, or where you have given consent.
5. WhatsApp and service providers
When you communicate with us through WhatsApp, your information is also processed by Meta and its service providers under their own terms and privacy notices. We may use hosting, messaging, monitoring and support providers to operate the service.
6. Retention
We retain information only for as long as reasonably necessary for the purposes described above, including security, dispute resolution and legal or accounting requirements.
7. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent.
8. Contact and complaints
Contact us at pavel@lisovin.com. You may also have the right to complain to the UK Information Commissioner’s Office.
9. Changes
We may update this policy. The latest version will appear on this page with the updated date.